Our Current Shipping Rates
|Shipping Method||Ship Time||Shipping Cost|
|Standard Shipping:||3 Business Days||$9.99|
|Expedited Shipping:||Next Business Day (no weekend delivery)||$19.99|
|PO Box:||5 to 7 business days||$12.99|
Delivery TimeFor example, many items on our site show 1 to 2 day availability. If you select Standard Shipping, your shipping time will be 3 to 7 business days, depending on where you live. This means your total delivery time will be 1 to 2 days (availability) + 3 to 7 days (shipping time). So you can expect to receive this item at your front door 4 to 9 days after you place your order.
Important Shipping FactsUpgrading to Next Day Air does not mean you will get your order the next day. Once shipped, Next Day Air packages are guaranteed to arrive at the end of the next business day. Please note, however, that upgrading method of shipment to Next Day or 2nd Day Air does not change how long it takes us to assemble and ship your order - it only reduces the travel time after your order leaves our facilities. For Example, an item specified as 1 to 2 days availability and upgraded to Next Day Air will usually leave our facilities on the 1st or 2nd business day after you place your order and reach you on the 2nd or 3rd business day after you place your order.
Ordering Items With Different AvailabilitiesIf you order one item specified as 1 to 2 days availability and another item specified as 6 to 7 days availability each item will be shipped as it becomes available. However, your shipping charges will not increase. SamuelsJewelers.com will absorb the Difference.
30-day return policy
We want you to be completely satisfied with your jewelry purchase. Albert Samuels wouldn't have settled for less. But if you decide the jewelry you selected is not right for you, you may return anything up to 30 days after its purchase for a full refund (as long as the merchandise is in like-new condition).
180-day exchange policy
You may exchange anything you buy from us up to 180 days after its purchase (again, it must be in like-new condition). All returns and exchanges must be accompanied by the original sales receipt. We will refund your money the same way you paid, except for cash refunds over $100. These are paid by check mailed from our corporate office.